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Feedback Pro

By High Volume Seller  (released Mar 24, 2011)
Improved feedback results in more sales! Increase your feedback score with powerful eBay feedback tools! Feedback Pro reminds customers to leave feedback and alerts you when they do. You can also automatically leave buyers feedback. Moreover, you can send personalized follow-up messages afterwards, so more customers remember who you are. Feedback Pro consistently improves feedback scores by 10-30% or more. It is a must have app for the professional eBay Seller!
Categories: Customer support, Checkout
Average Rating:
(830)
1 star
80
2 star
20
3 star
25
4 star
69
5 star
636
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Key features


Increased feedback = Increased DSRs = Better Search Rank = More Sales!
  • Send feedback requests when buyers don't leave feedback including link to feedback form
  • Automatically leave buyers positive feedback
  • Get notified when you receive negative and neutral feedback
  • Thank customers for leaving feedback
  • Report shows how successful requests are
  • Buyer blacklist
  • Try it free for 30 days

Description


It's simple: Improved feedback means improved detailed seller ratings (DSRs). Improved DSRs rank you higher against eBay's best match system in searches. The end result is more sales!

Check out these recent monthly seller statistics!
"595 feedback requests resulted in 194 positive feedback. Success rate: 33%"
"1720 feedback requests resulted in 582 positive feedback. Success rate: 34%"

From 2011-2012, Feedback Pro sent out over 6 million feedback requests. Nearly 2 million of those were responded to with positive feedback. Only 8000 of them (1 out of every 750) had the 'opt-out' link at the bottom of the request clicked. Feedback Pro works because it uses special e-mail technology to ensure the requests don't end up as SPAM in buyers' inboxes.

Automate your eBay feedback

The best eBay feedback tools! Most professional sellers on eBay don't have time to leave their customers feedback; however, the same sellers also know that giving is the best way to receive. Feedback Pro lets you create as many positive feedback messages as you want and automatically sends them when your customers complete payment.

Sometimes, customers are so satisfied with their purchases that they forget about you. Now you have a program to help them remember to help you. Feedback Pro sends personalized feedback requests a specified number of days after each sale. Customers are often obliged to leave you feedback and have no problem with it. In fact, they'll thank you for reminding them.

When a customer leaves negative or neutral feedback, we'll send you an e-mail with as much contact information as eBay makes available to us. Often times, customers assume you're an impersonal company that won't take them seriously. Contact them instantly to help them and request feedback revisions.

Finally, Feedback Pro completes the loop by sending your customers e-mails after feedback is received. You can use these e-mails to say thanks, sorry, send promotions, favorite seller links, and more.

We hope you enjoy using Feedback Pro!

Keywords: eBay Feedback Reminder, eBay Feedback Request, Leave eBay Feedback

Additional resources

Application requirements

Supported browsers:
Any modern web browser
Supported languages:
English
Supported eBay sites:
ebay.com
Required eBay subscriptions:
None

Application support

Please allow two business days for a response.