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Feedback Pro
Feedback Pro
By High Volume Seller
Release Date: Mar 24, 2011
Categories: Customer support, Checkout
Improved feedback results in more sales! Increase your feedback score with powerful eBay feedback tools! Feedback Pro reminds customers to leave feedback and alerts you when they do. You can also automatically leave buyers feedback. Moreover, you can send personalized follow-up messages afterwards, so more customers remember who you are. Feedback Pro consistently improves feedback scores by 10-30% or more. It is a must have app for the professional eBay Seller!
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Average Rating:
( 549 )
Rating Distribution:
5 star425
4 star51
3 star19
2 star14
1 star40

Key features

Increased feedback = Increased DSRs = Better Search Rank = More Sales!
  • Send feedback requests when buyers don't leave feedback including link to feedback form
  • Automatically leave buyers positive feedback
  • Get notified when you receive negative and neutral feedback
  • Thank customers for leaving feedback
  • Report shows how successful requests are
  • Buyer blacklist
  • Try it free for 30 days
Description

It's simple: Improved feedback means improved detailed seller ratings (DSRs). Improved DSRs rank you higher against eBay's best match system in searches. The end result is more sales!

Check out these recent monthly seller statistics!
"595 feedback requests resulted in 194 positive feedback. Success rate: 33%"
"1720 feedback requests resulted in 582 positive feedback. Success rate: 34%"

From 2011-2012, Feedback Pro sent out over 6 million feedback requests. Nearly 2 million of those were responded to with positive feedback. Only 8000 of them (1 out of every 750) had the 'opt-out' link at the bottom of the request clicked. Feedback Pro works because it uses special e-mail technology to ensure the requests don't end up as SPAM in buyers' inboxes.

Automate your eBay feedback

The best eBay feedback tools! Most professional sellers on eBay don't have time to leave their customers feedback; however, the same sellers also know that giving is the best way to receive. Feedback Pro lets you create as many positive feedback messages as you want and automatically sends them when your customers complete payment.

Sometimes, customers are so satisfied with their purchases that they forget about you. Now you have a program to help them remember to help you. Feedback Pro sends personalized feedback requests a specified number of days after each sale. Customers are often obliged to leave you feedback and have no problem with it. In fact, they'll thank you for reminding them.

When a customer leaves negative or neutral feedback, we'll send you an e-mail with as much contact information as eBay makes available to us. Often times, customers assume you're an impersonal company that won't take them seriously. Contact them instantly to help them and request feedback revisions.

Finally, Feedback Pro completes the loop by sending your customers e-mails after feedback is received. You can use these e-mails to say thanks, sorry, send promotions, favorite seller links, and more.

We hope you enjoy using Feedback Pro!

Keywords: eBay Feedback Reminder, eBay Feedback Request, Leave eBay Feedback
Application requirements
Supported browsers:Any modern web browser
Supported languages:English
Supported eBay sites:ebay.com
Required eBay subscriptions:
Application support
Please allow two business days for a response.

High Volume Seller

HighVolumeSeller is an independent software company that specializes in cloud-based merchant solutions.
Also from the developer
WWW Domain 4 My Store
By HighVolumeSeller.com (Released on: Jul 05, 2011)
Get a WWW .COM pointed at your eBay Store or items! Free to search - $17.95 per year for a domain - cancel anytime. Now you can pass around an easy to remember WWW link and lead customers directly to all your items! Establish branding and trust with your...
Categories: Checkout, Marketing & merchandising
( 277 )
5 star230
4 star12
3 star7
2 star7
1 star21
Showing 1-5 of 437
i love it every seller should have this
by: Review created: Oct 27, 2014
Review:I don't have to individually leave my buyers feedback Very handy.

Love this feature.
by: Review created: Oct 11, 2014
Review:Great for anyone who is selling high volume of items!

Love it! So Easy to use
by: Review created: Oct 11, 2014
Review:I like the reminder emails to my customers for feedback.

Good app
by: Review created: Oct 07, 2014
Review:It's a good app. Helped get some more feedbacks. The click through rate is about 20%, which is low, but only for $6.99 a month, I believe it's worth it.

Also, a nice feature would be to implement a function that the seller can send a global reminder to ALL people who haven't left a feedback.

Thanks

Great app
by: Review created: Oct 01, 2014
Review:Does what it says.

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