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Feedback Pro
Feedback Pro
By High Volume Seller
Release Date: Mar 24, 2011
Categories: Customer support, Checkout
Improved feedback results in more sales! Increase your feedback score with powerful eBay feedback tools! Feedback Pro reminds customers to leave feedback and alerts you when they do. You can also automatically leave buyers feedback. Moreover, you can send personalized follow-up messages afterwards, so more customers remember who you are. Feedback Pro consistently improves feedback scores by 10-30% or more. It is a must have app for the professional eBay Seller!
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Average Rating:
( 753 )
Rating Distribution:
5 star581
4 star65
3 star23
2 star19
1 star65

Key features

Increased feedback = Increased DSRs = Better Search Rank = More Sales!
  • Send feedback requests when buyers don't leave feedback including link to feedback form
  • Automatically leave buyers positive feedback
  • Get notified when you receive negative and neutral feedback
  • Thank customers for leaving feedback
  • Report shows how successful requests are
  • Buyer blacklist
  • Try it free for 30 days
Description

It's simple: Improved feedback means improved detailed seller ratings (DSRs). Improved DSRs rank you higher against eBay's best match system in searches. The end result is more sales!

Check out these recent monthly seller statistics!
"595 feedback requests resulted in 194 positive feedback. Success rate: 33%"
"1720 feedback requests resulted in 582 positive feedback. Success rate: 34%"

From 2011-2012, Feedback Pro sent out over 6 million feedback requests. Nearly 2 million of those were responded to with positive feedback. Only 8000 of them (1 out of every 750) had the 'opt-out' link at the bottom of the request clicked. Feedback Pro works because it uses special e-mail technology to ensure the requests don't end up as SPAM in buyers' inboxes.

Automate your eBay feedback

The best eBay feedback tools! Most professional sellers on eBay don't have time to leave their customers feedback; however, the same sellers also know that giving is the best way to receive. Feedback Pro lets you create as many positive feedback messages as you want and automatically sends them when your customers complete payment.

Sometimes, customers are so satisfied with their purchases that they forget about you. Now you have a program to help them remember to help you. Feedback Pro sends personalized feedback requests a specified number of days after each sale. Customers are often obliged to leave you feedback and have no problem with it. In fact, they'll thank you for reminding them.

When a customer leaves negative or neutral feedback, we'll send you an e-mail with as much contact information as eBay makes available to us. Often times, customers assume you're an impersonal company that won't take them seriously. Contact them instantly to help them and request feedback revisions.

Finally, Feedback Pro completes the loop by sending your customers e-mails after feedback is received. You can use these e-mails to say thanks, sorry, send promotions, favorite seller links, and more.

We hope you enjoy using Feedback Pro!

Keywords: eBay Feedback Reminder, eBay Feedback Request, Leave eBay Feedback
Application requirements
Supported browsers:Any modern web browser
Supported languages:English
Supported eBay sites:ebay.com
Required eBay subscriptions:
Application support
Please allow two business days for a response.

High Volume Seller

HighVolumeSeller is an independent software company that specializes in cloud-based merchant solutions.
Also from the developer
WWW Domain 4 My Store
By HighVolumeSeller.com (Released on: Jul 05, 2011)
Get a WWW .COM pointed at your eBay Store or items! Free to search - $17.95 per year for a domain - cancel anytime. Now you can pass around an easy to remember WWW link and lead customers directly to all your items! Establish branding and trust with your...
Categories: Checkout, Marketing & merchandising
( 327 )
5 star269
4 star13
3 star7
2 star8
1 star30
Showing 1-5 of 579
Excellent APP!! Saves me HOURS every week!!
by: Review created: May 31, 2016
Review:Excellent APP!! Saves me HOURS every week!!

great
by: Review created: May 16, 2016
Review:works really well

Needs Work
by: Review created: May 14, 2016
Review:This app need a little more improvement. It sometimes does not leave the feedback like it should and I have to manually do it myself. When paying a monthly fee for this service, one should not have to do it.
Other than that it's been good!

Not so good.
by: Review created: May 12, 2016
Review:I used this for about 6 months. In that time, I seen a zero percent increase in the number of feedbacks that I received.  I did have an increase in Neutral feedbacks that came in.  It seems that after 15 days of getting an item, some people who receive a reminder about a purchase have buyers remorse and decide to leave a Neutral or even negative feedback even though they never came forward with an issue with their item.  One guy even left neutral because he found an item cheaper after he had already bought from me.   I do not recommend wasting the monthly fee on this as there were no positive effects of using this application.  

hekps
by: Review created: Apr 22, 2016
Review:great idea and low cost

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